Hotel Policy

Welcome

Check-in and Check-out

Check-in is possible starting from 2pm, when we can guarantee your room will be ready.

We please ask you to check-out by 11am, in order to allow our staff to clean and prepare the room for the next guests.

Late Check-in / Late Check-out

We always recommend that our guests communicate their arrival times in the city.

It is possible to Check-in at any time of the day, as a concierge is available 24/24.

It is possible to request a Late Check-out based on room availability with an extra charge. 

Breakfast service

Breakfast is included for all guests that book their stay directly on our website. Breakfast, with both sweet and savory options, is served on the first floor (not ground floor) from 8am to 10am. Room service is not available.

For groups only, it is possible to organize an earlier breakfast based on their departure times.

cms@elan42.comCancellation Policy